Shipping and return policies for Holy Data

Shipping Info

Ships from Montreal, QC, Canada. Buyer pays for shipping, which includes $1 CAD packing fee.

All shipping rates are listed in Canadian dollars.
We charge the actual shipping cost; amounts shown here are simply average rates.

FOR PACKAGES EXCEEDING 1 KG, PLEASE ASK FOR A QUOTE!
International customers: please include your phone number along with your shipping address. Canada Post requires this!
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CANADA:

Buyers within Canada will be charged GST or HST, which varies by province (provincial sales tax won't be charged, however!).
Shipping rates within Canada vary from region to region.

1 LP (light vinyl, packaged weight below 500 g): $13 on average
2 LPs (packaged weight between 500 g and 1 kg): $14.50 on average

USA:

1 LP (light vinyl, packaged weight below 500 g): $12 airmail
2 LPs (packaged weight between 500 g and 1 kg*): $17.50 airmail


Rest of World (starting rates):

1 LP (packaged weight below 500 g): $20.50 Airmail shipping / 2-3 weeks delivery
2 LPs (packaged weight between 500 g and 1 kg): $43 Airmail shipping / 2-3 weeks for delivery

International buyers: We can also offer a cheaper international shipping method with Canada Post's Surface Mail option. Please note that this method is less dependable, and some items may take up to 12 weeks to be delivered with this method. For destinations further afield it may take up to 18 weeks.

Buyer is solely responsible for any import taxation imposed by customs.
Buyer is expected to communicate with seller.

Thank you for your purchase!

Return Policy

We do want you to be satisfied with your purchase! If you receive a defective copy please contact holydataband@gmail.com and state the nature of the defect. All copies come factory sealed and are unplayed.
To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable):
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable):
If you haven’t received a refund yet, first check your bank account again then contact your credit card company. It may take some time before your refund is officially posted.
Next: contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at ‘holydataband@gmail.com’.
Shipping:
To return your product, please mail your product to: 207 Bernard Montréal Quebec CA H2T 2K5.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of original shipping will be deducted from your refund.
We recommend the use of a trackable shipping service for all returns. We can not guarantee that we will receive your returned item.